Configuring Internet Explorer  

Introduction

Careful attention to browser configuration settings helps to ensure the best Synapse performance. Some default settings must be modified, so that the Internet Explorer browser recognizes and defines the Synapse server and the Synapse 3D server. Note that some settings are required and others are optional.

Configuration Settings

Note:

The tables in this section describe only the Internet Explorer options that affect Synapse performance. These tables do not comprise a comprehensive list of Internet Explorer options. Unless otherwise indicated, selection values in the table below are from the Internet Explorer 11 browser, even if they also apply to other Internet Explorer browser versions. The Internet Explorer/Edge IE ModeSettings Check indicator will provide a status of the Internet Explorer/Edge IE Modeoptions that affect Synapse performance when the Thin Component is installed. All Internet Explorer accessibility options are unsupported.

Steps

Note:

Settings in the following table enable Synapse support for cross-domain messaging, so that clinical context data can be processed from domains other than the domain used by the Viewer.

1. Required: In the Security tab of Internet Options, ensure your settings match the table below:

Internet Explorer Option Group	Selection Value	Internet Explorer Version	Purpose
Trusted Sites > Sites	Add Synapse server URL	All versions	Required for enabling the settings below.
Trusted sites > Custom level... > Miscellaneous > Access data sources across domains	Enable	All versions	Required for multi-data sources and for load balancing.
Trusted sites > Custom level... > Miscellaneous > Allow script initiated windows without size or position constraints	Enable	All versions	Required for Viewer window position and prevents a white flash when you open a Viewer. Note: A white flash might appear if the non-diagnostic monitor is not bottom-aligned with the diagnostic monitors.
Trusted sites > Custom level... > Miscellaneous > Navigate windows and frames across different domains	Enable	All versions	Required to open windows or frames on other servers; for example, from third-party integrations.

2. Required: In the Advanced tab of Internet Options, ensure your settings match the table below:

If you want to do this...	Internet Explorer Option Group	Check Box Status	Internet Explorer Version	Purpose
Disable Software Rendering mode.	Accelerated Graphics > Use software rendering instead of GPU rendering*	Clear	All versions	This is a technical limitation of Internet Explorer, which has issues with Software Rendering mode that can cause slow performance and cause the browser to crash.
Disable the Allow blocked content pop-up.	Security > Allow active content to run in files on My Computer	Enable	All versions	Select this option to prevent the pop-up from displaying when in Hybrid mode. Note: This setting is required for HTTPS only.
Use Synapse webqueries with Unicode characters.	International* > Send UTF-8 query strings for Intranet URLs	Selected	All versions	Required if Synapse server is non-FQDN and within the browser's Intranet.
Use Synapse webqueries with Unicode characters.	International* > Send UTF-8 query strings for non-Intranet URLs	Selected	All versions	Required if Synapse server is FQDN or accessed via the internet.

3. Required: In the Privacy tab of Internet Options, you must allow pop-up windows for Synapse to work. Ensure your setting matches one of the two options below:

If you want to do this...	Internet Explorer Option Group	Check Box Status	Internet Explorer Version	Purpose
Block pop-ups except for allowed sites.	Pop-up Blocker > Turn on Pop-up Blocker Click Settings and add the Synapse URL in the Address of website to allow text box and click Add.	Enable	All versions	Allows pop-up windows for Synapse and disables all pop-up windows for websites not included in the Allowed sites list.
Allow all pop-ups.	Pop-up Blocker > Turn on Pop-up Blocker	Clear	All versions	Allows all pop-up windows for Synapse and other websites.

4. Required: From the Internet Explorer 11 Menu bar, confirm the following options match the table below:

Internet Explorer Option Group	Selection Value	Internet Explorer Version	Purpose
Tools > Compatibility View Settings > Display intranet sites in Compatibility View	Clear	11	Avoids potential compatibility errors. Required only if your Synapse URL is in the Intranet security zone. If your Synapse URLs are all in the Internet zone (there is a period in the server name), you can leave this checkbox selected.
Tools > Compatibility View Settings > Websites you've added to Compatibility View	Do not list Synapse URLs	11	Avoids potential compatibility errors. Do not list any Synapse URL, regardless of whether it is in the Internet or Intranet zone.
Tools > ActiveX Filtering	Disable	11	If Active X Filtering is enabled in the Tools menu: Drag and Drop functionality will not work. A prompt displays in which you must select Allow to enable ImageHandleBHO functionalities.

5. Optional: In the Security tab of Internet Options, select this option based on your needs:

Internet Explorer Option Group	Selection Value	Internet Explorer Version	Purpose
Trusted sites > Custom level ...> Miscellaneous > Allow websites to open windows without address or status bar	Enable	All versions	Required to hide PowerJacket address bar.

6. Optional: In the Advanced tab of Internet Options, ensure your setting matches the table below if your environment requires a zero footprint:

Internet Explorer Option Group	Selection Value	Internet Explorer Version	Purpose
Security > Empty Temporary Internet Files folder when browser is closed	Enable	All versions	Ensures zero footprint on a workstation.

Related Topics

Configuring Chrome

Browser Considerations

Configuring Edge in IE Mode

Using Internet Explorer/Edge IE Mode Settings Check

 

Synapse Users Guide

FUJIFILM Healthcare Americas Corporation

Note: Available options and features depend on your environment, roles, privileges, and browser.